Refund Policy

Refunds are considered only for approved claims involving a manufacturing defect, damaged product, incorrect product, missing item, or a product materially different from the confirmed order. The claim must be submitted within 3 calendar days of delivery.

A clear, continuous, and unedited unboxing video is mandatory for every return, refund, replacement, or exchange claim. The video must begin before the outer package is opened and clearly show the shipping label/AWB, sealed package, complete opening process, product, tags, and claimed issue. Videos with cuts, pauses, edits, or missing portions may be rejected.

No refund is provided for size selection, fit, colour preference, fabric preference, length, personal choice, change of mind, or other non-defect reasons. An exchange may be offered subject to stock availability.

Approved refunds are processed after quality inspection. Refunds are generally issued within 10 business days to the original payment method. COD refunds may be processed to a verified bank account or UPI ID.

Shipping charges, COD charges, convenience fees, and exchange fees are non-refundable except where the approved claim relates to a damaged, defective, incorrect, or missing item.