Cancellation Policy

COD orders may be cancelled before dispatch. Prepaid orders may be cancelled only before confirmation, processing, or dispatch, whichever occurs first.

Orders cannot be cancelled after dispatch or once marked out for delivery. After dispatch, the applicable return or exchange policy will apply.

Repeated refusal of confirmed COD orders, repeated failed deliveries, or suspected misuse may result in COD restriction, advance-payment requirements, or order cancellation.